Data Security

Ab999com Privacy Policy — your data is completely safe

Ab999com takes your personal data seriously. On this page, we clearly outline what information we collect, why we collect it, and how we keep it safe.

Last updated: January 1, 2026
256-bit SSL
No Data Sales
KYC Secured
Encrypted DB
GDPR Compliant
24/7 Support
Applicable: Bangladesh
Language: Bengali
Data Retention: 5 Years
Third Parties: Limited
Cookies: in use
DPO: dpo@ab999com.app

How we protect your privacy

Military-Grade Encryption

Ab999com secures all your data with 256-bit AES encryption — the same technology used by banks — to prevent any unauthorized access.

Data is never sold

Your name, phone number, or email is never sold to third parties. Your data is used solely to provide services and ensure security — not for advertisers.

You Are in Control of Your Data

You can view, update, or delete your information at any time. Contact us and we'll action your request within 30 days.

Secure Data Storage

All user data is stored in encrypted databases. Regular security audits and penetration testing are conducted to ensure your information remains protected at all times.

No unsolicited communications

No marketing emails or SMS will be sent without your consent. You can unsubscribe at any time, and it takes effect immediately.

Deletion of Data After a Specified Period

Data from inactive accounts is automatically deleted once all legal retention obligations have been met. We do not hold on to data longer than necessary.

01. Introduction & Scope

Ab999com is an online betting and gaming platform serving users in Bangladesh. We believe your personal data belongs to you, and keeping it secure is our top priority. This Privacy Policy ("Policy") applies to the ab999com website and all associated services.

By accessing this page or using ab999com, you are deemed to have agreed to this Privacy Policy. If you do not agree, please refrain from using the platform. This policy is part of our Terms & Conditionsan integral part of.

This Privacy Policy was last updated on January 1, 2026. You will be notified by email of any significant changes.

Scope of Applicability

  • All pages and services across the ab999com website and mobile site.
  • Registration, deposits, betting, lottery, and withdrawal processes.
  • Customer support chat, email, and other communication channels.
  • VIP program and promotional activities.

02. What Data We Collect

Ab999com only collects information that is necessary to provide its services. We do not ask for unnecessary or excessive data. Below, we explain in detail what types of information are collected and under what circumstances.

Data Type What's Included When it is collected
Identity Information Full name, date of birth, nationality During Registration & KYC Verification
Contact Information Email address, phone number, physical address At the time of account creation
Identity Documents Photo of NID, passport, or license During KYC Verification
Financial Information Payment methods, transaction history At the time of deposits and withdrawals
Usage Data Login time, betting history, preferences While Using the Platform
Device Information IP address, browser, OS, device ID Automatically on every visit

Please Note: We never store your full payment card number or bank password. Payment information is processed exclusively through secure payment gateways.

03. How Your Data Is Used

Ab999com uses your data solely for defined purposes. The use of each type of data is clearly stated below.

Primary Purpose of Use

  • Account Management: Identity and contact information is used to create, verify, and manage your account.
  • Transaction Processing: Financial data is used to securely process deposits and withdrawals.
  • Legal Compliance: Document data is used for KYC verification and anti-money laundering compliance.
  • Security Assurance: Device and IP data is used to prevent fraud and unauthorized access.
  • Service Improvement: Your usage history is analyzed to improve your experience.
  • Customer Support: Relevant data is used to address your complaints or queries.

Optional Use (Subject to Your Consent)

  • Sending personalized bonus and promotional offers.
  • Keeping you informed about new services and features.
  • Delivering a customized experience based on your betting preferences.

You can opt out of non-essential communications at any time — either through your account settings or by emailing support@ab999com.app directly to unsubscribe from marketing messages.

04. Data Sharing & Third Parties

Ab999com does not sell your data or share it unnecessarily. However, limited data may be shared with trusted third parties where required to deliver our services.

Who Your Data May Be Shared With

  • Payment Processors: Payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
  • Identity Verification Provider: Approved service providers for KYC verification.
  • Technology Partners: Cloud and security services that support platform operations.
  • Legal Authorities: By court order or direction of a regulatory authority.
  • Fraud Prevention: To law enforcement agencies investigating suspicious activity.

All third-party partners operate under strict data protection agreements with ab999com and may not use your data for their own purposes.

05. Cookies & Tracking Technologies

Ab999com uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly.

Cookie Types & Purposes

  • Essential Cookies: Maintains login sessions and ensures platform security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: Remembering your preferences (language, theme) to enhance your experience.
  • Analytics Cookies: Used to understand which pages are most visited. All data remains anonymous.
  • Security Cookies: Used to detect and prevent fraud and bot attacks.

You can manage cookies through your browser settings. Note that disabling essential cookies may prevent some features from working properly.

06. Data Retention & Security Measures

Ab999com employs industry-leading technical and organizational measures to keep your data secure.

Security Technology

  • 256-bit AES encryption — applied to all stored data.
  • TLS 1.3 protocol — to protect data in transit.
  • Two-factor authentication (2FA) — an optional layer of security for your account.
  • Regular penetration testing and security audits.
  • 24/7 security monitoring and detection of unusual activity.

Data Retention Period

Your data is not kept longer than necessary. The general rule is:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for up to 5 years as required by law.
  • KYC documents: retained for up to 5 years after account closure.
  • Inactive accounts: data is deleted after 36 months of inactivity.

In the event of a data breach, we will notify affected users within 72 hours and take immediate corrective action.

07. Your Rights

As a user of ab999com, you have specific rights over your personal data. These are outlined in detail below.

Right to Access

You have the right to know what data we hold about you. A full copy will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect or outdated, you can request a correction at any time.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Object to Processing

You have the right to object to how your data is used for specific purposes, particularly for marketing communications.

Right to Data Portability

You can request an export of your data in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

To exercise any of these rights, please contact our Data Protection Officer: dpo@ab999com.app — We will respond within 30 days.

08. Children's Privacy

Ab999com strictly prohibits use by anyone under 18. We do not knowingly collect data from minors. Age is verified at registration and confirmed through the KYC process.

If we become aware that data has been collected from a minor, the account will be closed immediately and all associated data deleted. If you believe a minor is using our platform, please notify us right away at support@ab999com.app.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

09. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in law, new services, or security improvements. The nature of such changes and how they are handled is described below.

  • Minor Updates: Updates will be reflected on this page only, with the "Last Updated" date at the top of the page changing accordingly.
  • Important Changes: At least 30 days' notice will be sent to your registered email address.
  • Major Updates: Re-consent may be required, and a clear notification will be displayed on the platform.

Continued use of ab999com after any changes have been made will be considered acceptance of the updated policy. Previous versions are archived and available upon request.

Keep your account's email notification settings enabled to stay up to date on any changes to the Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. We're always here to help.

Contact Channels

  • General Support: support@ab999com.app — typically responds within 2–4 hours.
  • Data Protection Officer (DPO): dpo@ab999com.app — for all data-related requests.
  • Live Chat: Chat icon at the bottom-right of the platform — available 24/7.

Complaint Process

  1. You will receive an acknowledgment within 24 hours of your complaint being received.
  2. General requests are resolved within 7 business days.
  3. Complex requests may take up to 30 days.
  4. If you are not satisfied with the resolution, you will have access to alternative dispute resolution options.

Your Data Is Secure — Start Safely Today

Your data is fully protected under ab999com's strict privacy policy. Register now and enjoy the experience with complete peace of mind.

Register Now Log In

Privacy FAQs

No, never. ab999com does not sell your personal data to any third party. Limited data is shared only with essential service partners — such as payment gateways or KYC verification providers — and all of them operate under strict confidentiality agreements.

Data for active accounts is retained for as long as the account remains active. Financial transaction records and KYC documents are kept for up to 5 years as required by law. Once an account is closed and all legal retention periods have expired, all associated data is automatically deleted.

Yes, unless required by law, you may request deletion of your data by emailing dpo@ab999com.app. However, certain financial records must be retained for a legally specified period under anti-money laundering regulations.

Yes, ab999com uses cookies. They are essential for the site to function correctly, maintain login sessions, and ensure security. Analytics cookies are optional, and all related data is processed anonymously. You can disable non-essential cookies through your browser settings.

Absolutely. In the event of a data breach, we will notify all affected users at their registered email address within 72 hours — detailing what data was affected, what steps we have taken, and what actions you may need to take.
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