Legal Documents

Ab999com Terms & Conditions — The Complete User Guide

This page clearly outlines all rules, terms, and conditions for using the ab999com platform. Please read carefully before you start.

Last Updated: 1 January 2026
Age Requirement: 18+
Applicable: Bangladesh
Withdrawal: Within 48 Hours
SSL Secured
Language: Bengali
Support: 24/7

Key Highlights of the Terms & Conditions

Account Registration

Each user may register only one account. Registration must be completed with accurate and genuine information. Registration is strictly prohibited for anyone under the age of 18.

Deposits & Withdrawals

Minimum deposit is ৳100. Withdrawal requests are processed within 48 hours. Withdrawals must be made using the same payment method used for the deposit.

Bonuses & Promotions

All bonuses are subject to specific wagering requirements. If a bonus is not used within the designated timeframe, it will expire. Using bonuses across multiple accounts is strictly prohibited.

Security & Verification

KYC verification is mandatory for withdrawals. You must submit a clear copy of your National ID or passport. ab999com reserves the right to suspend accounts found to have provided false information.

Betting Rules

All bets are final once confirmed and cannot be cancelled. Any involvement in match fixing or fraudulent activity will result in permanent account closure.

Responsible Gaming

Ab999com offers deposit limits, self-exclusion, and gaming break options to protect the health and financial wellbeing of its users.

01 General Provisions & Terms of Agreement

Ab999com (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service operated for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legally binding agreement between the user and ab999com regarding use of the ab999com platform.

By accessing or using this platform, you are deemed to have agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Important: These terms and conditions may be updated from time to time. The latest version will always be available on this page. We recommend checking back regularly.

Scope of Application

  • These terms apply to the ab999com website, mobile site, and any applications released in the future.
  • These terms and conditions apply to all ab999com products and services — including Sports Betting, lottery, VIP program, and promotions.
  • The laws of Bangladesh govern this agreement.
  • In the event of any dispute, ab999com's decision shall be considered final, subject to any right of appeal available under applicable law.

02 Account Registration & Eligibility

The following eligibility requirements must be met to open an account on ab999com. Failure to meet these requirements may result in account termination at any time.

Registration Terms

  • Age Requirement: You must be 18 years of age or older to register. Accounts belonging to minors will be closed immediately and all balances will be forfeited.
  • One Account: Only one account is permitted per person, household, or device. If multiple accounts are found, all of them will be closed.
  • Important Information: All information provided — including name, address, phone number, and date of birth — must be accurate and truthful. Providing false information will result in account closure.
  • Password Security: Keeping your account password confidential is your own responsibility. Account sharing is strictly prohibited.

KYC Verification

KYC (Know Your Customer) verification must be completed before making a withdrawal or processing transactions above a specified amount. You will need to submit a clear photo of any one of the following documents:

  • National ID Card (NID) — front and back
  • Valid passport — data page
  • Driving License (if applicable)

KYC verification typically takes 1–3 business days. Withdrawal requests will not be processed until verification is complete.

03 Deposit & Payment Policy

Ab999com supports all major mobile banking and payment methods in Bangladesh. Deposits are generally instant with no additional charges.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
BKash ৳100 ৳50,000 Instant
Nagad ৳100 ৳50,000 Instant
Rocket ৳100 ৳30,000 Instant
Bank Transfer ৳500 ৳2,00,000 1–2 Business Days

Always use the correct reference number when making a deposit. An incorrect reference may delay or result in the loss of your deposit — ab999com will not be held responsible for such cases.

General Deposit Terms

  • Only use payment methods registered in your own name. Third-party payments will not be accepted.
  • Ab999com reserves the right to hold any suspicious deposit pending investigation.
  • If money laundering or illegal activity is suspected, the account will be frozen immediately and the relevant authorities will be notified.

04 Withdrawal Policy & Process

Ab999com is committed to paying winners promptly and securely. However, the following conditions must be met before a withdrawal can be processed.

Withdrawal Terms

  • KYC verification must be completed.
  • The minimum withdrawal amount is ৳500.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Withdrawing winnings earned from bonuses requires meeting the specified wagering conditions.
  • The maximum daily withdrawal limit is ৳1,00,000.

Processing Timeframes

Withdrawal requests are typically processed within 24–48 hours. Bank transfers may take an additional 1–2 business days. Large withdrawals may require additional verification, which can take up to 5 business days.

Please Note: If a withdrawal request is not processed within 48 hours, please contact us at support@ab999com.app. Our team will resolve the issue within 24 hours.

05 Bonus & Promotion Terms

Ab999com offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

  • New members can receive up to a 100% welcome bonus on their first deposit.
  • A minimum deposit of ৳500 is required to receive the welcome bonus.
  • To withdraw bonus funds, you must complete wagering of 10x the bonus amount.
  • The welcome bonus is valid for 30 days from the date of registration.

Reload Bonus & Cashback

  • Weekly Reload Bonus: Up to 20% on your first deposit each week.
  • Monthly Cashback: Get back up to 5% of your total net losses for the month.
  • VIP members receive exclusive bonus rates and priority benefits.

Ab999com reserves the right to modify, suspend, or cancel any bonus at any time. Any attempt to abuse bonuses or exploit the system will result in bonus forfeiture and account suspension.

06 Betting Rules

The following rules must be followed when placing bets on ab999com. These rules apply to all bet types — live, pre-match, and in-play.

Bet Acceptance

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Minimum bet amount is ৳50.
  • Ab999com reserves the right to refuse any bet or impose betting limits.
  • Bets placed at clearly incorrect odds will be voided.

If a Match is Cancelled or Incomplete

  • If a match is cancelled, all related bets will be voided and stakes refunded.
  • A bet will be considered valid if at least 90% of the scheduled match time has been completed and the result is clear.
  • If a match is postponed due to a natural disaster or other unforeseen circumstances, ab999com will make a decision based on the situation.

Live Betting Rules

Ab999com is not liable for disconnections or technical issues during live betting. Live odds may change at any time — the odds at the moment a bet is confirmed are considered final.

07 Lottery Rules

The following rules apply to participation in the ab999com lottery section. All lottery draws are conducted using fully impartial RNG technology.

  • Minimum age is 18 — this requirement also applies to lottery participation.
  • A single person may purchase a maximum of 100 tickets per draw.
  • Tickets cannot be returned or cancelled once purchased.
  • Prizes must be claimed within 30 days of the draw results being published.
  • KYC verification is mandatory for prizes exceeding ৳10,000.
  • Lottery draws are audited by a third party and results are published on the site.

Additional terms may apply to special festival lottery events and will be detailed on the relevant promotion page.

08 Prohibited Activities

The following activities are strictly prohibited on the ab999com platform. Violations will result in permanent account closure and legal action where necessary.

  • Multiple Accounts: Operating multiple accounts under the same name or from the same device.
  • Bonus Abuse: Exploiting the bonus system to gain unfair advantages.
  • Match Fixing: Participating in any form of match fixing or fraudulent activity.
  • Money Laundering: Using the platform for money laundering purposes.
  • Hacking: Unauthorized access to the platform's systems or another user's account.
  • Bot Usage: Using automated software or bots to participate in betting or lottery.
  • Third-Party Payments: Using a payment method registered under someone else's name to make transactions.

09 Account Suspension & Closure Policy

Ab999com reserves the right to suspend or permanently close any account without prior notice under the following circumstances.

Reasons for Account Closure

  • Violation of any part of these terms and conditions.
  • Registering with false or incomplete information.
  • Using the platform with an underage person's account.
  • Extended inactivity (no transactions for 36 months).
  • Upon submitting a self-exclusion request.
  • As required by legal or regulatory authorities.

Balance After Account Closure

If an account is closed due to a rule violation, the balance may be forfeited. In all other cases — including voluntary closure — any remaining balance will be refunded within 7 business days.

To Close Your Account Voluntarily Email support@ab999com.app. Please settle all active bets and withdraw any remaining balance before requesting account closure.

10 Responsible Gaming Policy

Ab999com believes gaming is a form of entertainment — it should never be seen as a source of income. We place the highest importance on the mental and financial well-being of all our users.

Our Tools

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a maximum amount for each bet you place.
  • Session Limit: Set a time limit for how long you play in a single session.
  • Cooling-Off Period: Take a gaming break for anywhere between 24 hours and 6 weeks.
  • Self-Exclusion: Account suspension options ranging from 6 months to permanent closure.
  • Reality Check: Regular reminders to help you keep track of your gaming time and spending.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Play page.

11 Privacy & Data Protection

Protecting your personal data is a top priority for us. ab999com keeps all information secure using 256-bit SSL encryption.

Data Collection & Use

  • Information provided at registration is used solely for account management and KYC verification.
  • Your transaction data is used for financial security and fraud prevention.
  • We do not sell your information to any third parties.
  • Information may be shared with relevant authorities when required by law.

For more details, visit our Privacy Policy Read the page.

12 Changes & Updates to Terms

Ab999com reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or platform notification.

  • Updated terms take effect from the date of publication.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
  • Previous versions will be archived and made available upon request.

Check this page regularly. The date of the latest update is always displayed at the top of the page.

13 Contact & Complaints Process

If you have any questions or complaints regarding these terms and conditions or any ab999com service, please get in touch with us.

Contact Channels

  • Email: support@ab999com.app — responses are typically sent within 2–4 hours.
  • Live Chat: Click the chat icon in the bottom-right corner of the platform — available 24/7.

Complaint Resolution Process

  1. You will receive an acknowledgement within 24 hours of submitting a complaint.
  2. General complaints are resolved within 3–5 business days.
  3. Complex cases may take up to 15 business days.
  4. If you are not satisfied with the final decision, alternative dispute resolution options are available.

You know the rules — let's get started!

Done reading the ab999com terms and conditions? Register now and kick off your journey with a welcome bonus.

Register Now Enter

Terms & Conditions — Frequently Asked Questions

No, only one account is allowed per person. If multiple accounts are created by the same individual, household, or device, all accounts will be suspended and all balances and bonuses will be forfeited.

The welcome bonus is valid for 30 days from registration. Other bonuses have validity periods specified in their respective promotions — typically between 7 and 30 days. Any unused bonus will be automatically forfeited once it expires.

Withdrawals are typically processed within 24–48 hours. Bank transfers may take an additional 1–2 business days. For large amounts requiring additional verification, processing may take up to 5 business days.

Yes, you can request account closure at any time by emailing support@ab999com.app. Please settle all active bets and withdraw any remaining balance before submitting your request. Balances from voluntarily closed accounts will be refunded within 7 business days.

If a match is cancelled, all related bets will be voided and the full stake will be returned to your account. Balance is typically restored within 24 hours. If a match is postponed, a decision will be made based on the circumstances.
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